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Frequently asked questions

  • How do I pay?

Our virtual store accepts all major credit cards: Visa, MasterCard, American Express and Diners. Payment can also be made through PayPal.

  • Is it safe to use my credit card?

Our website's advanced technology uses SSL (Secure Sockets Layer) encryption. You can pay by credit card without any fear.

  • If I tried to pay by credit card but an error occurred?

Try to enter the information again and note the following information: your credit card number without spaces, expiry date, full ID or passport number, CVV number (Card Verification Value)

  • Can I pay in installments?

Unfortunately, we cannot accept payment in installments through the site due to fraud in Jordan and around the world.

All information on company products

Frequently asked questions

  • Are the products licensed by the Ministry of Health?

All products manufactured by Jordanian Egyptian Company LTD are licensed by the Ministry of Health in Jordan and the European CPNP.

  • Are the products tested on animals?

All products manufactured by Jordanian Egyptian Company LTD are not, and have never been tested on animals.

  • What is the shelf life of the products?

All our products have a shelf life of three years from the time of production to the time of opening. Thereafter, the shelf life of products varies from 6 months to 24 months. Check the sign on each product to confirm the shelf life of that product. The sign showing the shelf life is indicated on the left side of each page of each product on our website.

  • Are the products 100% natural?

The main ingredients of FOUF products are herbs and minerals from the Dead Sea which are natural.


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